Frequently asked questions

Find answers to common questions about our products and services.

  • We offer a 14-day return policy on all items. Products must be in original condition with tags attached.

  • Standard shipping takes 5-7 business days. Express shipping is available for 2-3 business days delivery.


  • At the moment, PING999 ships only within India.

  • Once your order ships, you'll receive a tracking number via email to monitor your delivery.

  • We offer secure and convenient payment options to make your shopping experience hassle-free.

    We currently accept:


    • πŸ’³ Credit Cards & Debit Cards (Visa, Mastercard, RuPay, etc.)

    • 🏦 UPI (Google Pay, PhonePe, Paytm, BHIM & more)

    • πŸ“± Wallets

    • πŸ›οΈ Net Banking

    • πŸ’° Cash on Delivery (COD) on eligible orders

    All online payments are processed securely through Razorpay, ensuring your payment information is protected.

    If you experience any payment issues, feel free to contact our support teamβ€”we're always happy to help.